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LANGUAGE TRAINING AND COMMUNICATION SKILLS

Removing Linguistic Barriers in English for Business - Customer Service, International Trade, Financial Services, HRD, etc. 
Classroom Training
Fee: Contact for information
Course Duration: Number of hours: 24,00 on number of days: 3 

Programme Objectives
By the end of the course, the participants are expected to: show significant improvement of their practice in English related to international business - Gain confidence in using English to develop networks and build partnerships - Be able to express clearly their objectives, aims or wishes - Be able to present and explain the reality of their organisation and their work  - Deliver short presentations and handle interactions - Have a better knowledge and functional vocabulary - Better their grammar and general vocabulary to survive in an English speaking environment.

Target Audience: Individuals, Supervisors and Managers. Beginners/Intermediate
Working Cross-culturally
​Classroom Training
Fee: Contact for Information
Course Duration: Number of hours: 8,00 on number of days: 1

Programme Objectives
This course enables participants to: - Explain the importance of respecting cultural diversity. - Learn and apply various models of cultural difference to work effectively - Develop strategies for cross-cultural cooperation, teamwork and management - Evaluate differences in cultural expectations for meetings, feedback, motivation, project planning, execution and closure

Target Audience: Individuals, Supervisors and Managers, at any level of the organization 
Presentation & Performance Skills
Classroom Training or Workshop
Fee: Contact for Information
Course Duration: Number of hours: 24,00 on number of days: 3

Programme Objectives
By the end of the course, the participant will have learned to: - Research, prepare and develop a basic business presentation - Improve speaking and presentation skills - Use ICT presentation equipment and material in an efficient manner - Deliver well structured and presentations - Deal with ambiguity and unexpected change - Handle interaction with the audience with confidence.

Target Audience: Individuals, Supervisors and Managers.
Removing Linguistic Barriers in Spanish for Business - Customer service, international trade, financial, hrd, etc.
Classroom Training
Fee: Contact for information
Course Duration: Number of hours: 24,00 on number of days: 3

Programme Objectives
By the end of the course, the participants are expected to: show significant improvement of their practice in Spanish related to international business - Gain confidence in using Spanish to develop networks and build partnerships - Be able to express clearly their objectives, aims or wishes - Be able to present and explain the reality of their organisation and their work  - Deliver presentations and handle interactions at ease - Have a better knowledge and functional vocabulary - Better their grammar and general vocabulary to survive in a Spanish speaking environment.

Target Audience:  Individuals, Supervisors and Managers. Intermediate/Advanced 
Intercultural Communication Skills
Classroom Training 
Fee: Contact for Information
Course Duration: Number of hours: 16,00 on number of days: 2

Programme Objectives
The course is aimed to: - Increase positive attitudes toward the people of other countries and cultures within the workplace - Increase awareness of the issues that arise in communicating with people of other cultures - Increase awareness of participants’ own cultural values an unstated cultural assumptions - Call attention to any counterproductive stereotypes and prejudices toward people o other cultures - Assist in preparing people to better adapt and be more productive in intercultural business environments.

Target Audience: Individuals, Supervisors and newly appointed Managers 

PROFESSIONAL AND PERSONAL DEVELOPMENT

Organisational Change through Appreciative Inquiry
Classroom Training or In-service Workshop
Fee: contact for information 
Course Duration: Number of hours: 24,00 on number of days: 3

Programme Objectives
By the end of the course, the participants will be able to:  develop a full knowledge of the 4 D’s AI cycle - Map organization’s positive core through best practices, golden innovations and exemplary actions - Envision innovative strategic planning - Design new systems, structures, strategies, processes for the development of the organisation - Implement changes in the core areas: Management practices, HR processes, Measurement systems, Customer service systems, Work processes and structures.

Target Audience: Individuals, Supervisors and Managers.
Strength-Based Career Coaching
Classroom Training 
Fee: contact for information
Course Duration: Number of hours: 16,00 on number of days: 2

Programme Objectives
By the end of the course, the participants will have learned to: Apply the theoretical foundations of appreciative and solution-focused coaching - Use different questioning techniques to draw out resources, create new perspectives and alternative ways of dealing with difficulties - Apply the techniques in different situations – individual approach, team and group approach – and specifically to their teams  - Assess their own learning goals in relation to their profession through being coached.

Target Audience: Individuals, Supervisors and Managers 
Team-building
In-service Workshop  
Fee: contact for information
Course Duration: Number of hours: 16,00 on number of days: 2

Programme Objectives
This course enables participants to work in teams: - get to know each other better - Create team identity - Build mutual support - Set team goals and rules - Learn to communicate and cooperate - Cope with change - Demonstrate the team value. 

Target Audience: Individuals, Supervisors and Managers, at any level of the organization 

SUPPORT SERVICES: TRAINING MANAGEMENT & LOGISTICS

PLANNING
  • Venue search according to customer's needs
  • Communications and information about venue, programme and others 
  • Communication with participants (special needs, preparation tasks, etc.)
IMPLEMENTATION
  • Event delivery
  • Coordination and facilitation 
  • Photo, video and social media documentation
  • Invoicing and project accounting
  • Certificate of completion 
EVALUATION AND FOLLOW-UP
  • Event proceedings and final report drafting
  • Follow-up communications
  • Data collection for evaluation
  • Design of online forms and surveys​
We offer tailor-made training solutions to clients all over Europe. ​Our mission is to provide individuals, enterprises, NGOs and public bodies with language training and human resource development activities, along with the management and logistic support of international training activities. The trainings are delivered on the organisations' premises or in a venue chosen according to the needs and location of the client. 
The driving idea behind INTER·TRAINING was conceived in 2009 with INTER-ACCION as an entrepreneurial venture of a group of professionals coming from different fields and diverse cultural backgrounds united by a common aim: providing learning and training activities and support with experiential learning methods.
If you would like to learn more about our services, fees and availability, drop us a line...
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